Privacy Policy

Last Updated: [Insert Date]

At WearWell Store (“we”, “us”, or “our”), we are committed to protecting the privacy and security of our customers’ personal information with the same dedication we apply to crafting our premium cycling and outdoor apparel. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wearwellshop.com.

1. Information We Collect

We collect information that helps us provide our adventurous customers with seamless shopping experiences:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information (processed securely through our payment gateway), and phone number.
• Order Information: Details about the products you purchase (gloves, headwear, pants, socks, T-shirts, vests) and your order history.
• Technical Data: IP address, browser type, device information, and how you interact with our website.
• Communication Data: Records of your interactions with our customer service team via email ([email protected]).

2. How We Use Your Information

We use your information with the same precision we apply to designing our performance gear:

• To process and fulfill your orders for our premium cycling and outdoor apparel
• To provide customer support and respond to your inquiries
• To improve our website, products, and services for modern explorers like you
• To prevent fraud and enhance the security of our transactions
• To send you relevant product updates (only with your consent)

3. Data Sharing and Disclosure

We treat your data with the same care we apply to selecting materials for our ECO-line T-shirts:

• Service Providers: We share necessary information with trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations.
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties.

4. Data Storage and Security

We protect your information with the same rigor we apply to our secure payment gateway:

• All payment information is processed through SSL-secured connections
• We never store your full payment details on our servers
• We implement advanced monitoring systems to detect suspicious activity
• Data is stored on secure servers with limited access

While we implement these robust measures, no internet transmission is 100% secure. International customers should note that data transfer may occur outside their country of residence.

5. Your Rights

As an explorer of the digital world, you have certain rights regarding your data:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Restriction: Request limitation on how we use your data

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Like the right gear enhances your adventure, cookies help enhance your browsing experience:

• Essential Cookies: Necessary for website functionality and secure checkout
• Performance Cookies: Help us improve our website performance
• Functional Cookies: Remember your preferences (like currency selection)
• Marketing Cookies: Used with consent to show relevant ads

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy occasionally, just as we update our product lines. The “Last Updated” date at the top will indicate when changes were made.

At WearWell Store, we believe your privacy deserves the same premium protection as our high-performance gear. Thank you for trusting us with your adventures – both on and off the trails.